Compassionate Leadership (CHES)

Compassionate Leadership (CHES)

Sustaining Wisdom, Humanity and Presence in Health and Social Care

This course is only for CHES practitioners.

This course is an evidence-based call for leaders to nurture compassion within themselves and across health and social care institutions, to support healthier and happier institutions and communities. We know well-being improves the care we give others, yet workplaces often have a different set of behaviors for staff and leadership. Avoiding burnout and high turnover help teams thrive.


Whatever sector you are from, whatever professional background, the principles and practice of leadership with backbone and heart will resonate. S. UK, 8/2021

There is a crisis out there - in case you hadn't noticed - with people leaving the profession and high rates of burnout...and that was even before COVID hit....compassionate leaders, systems, and practitioners are desperately needed to get the ship back on an even keel... and this collection of evidence, practices, and resources in an excellent place to begin! Dr. Sarah Egger, 8/17/2021

11.75-Hour Program I.D. #114228_CL CHES 4 Hours / MCHES 7.75 Hours

Michael West, CBE, PhD
Course Expiration Date: Mar-26-2027
Course Performance Indicators: 2.1.2, 3.1.1, 4.1.1, 9.1.3
Product Name

Book Only (2810)

Regular price $28.00 $28.00

11.75 CE Online Test Only (2811CHES)

Regular price $117.00

11.75 CE Book & Online Test (2812CHES)

Regular price $140.00

Book Details

Author Michael West, CBE, PhD
Year Published 2021
Edition 1st
Publisher The Swirling Leaf Press
ISBN 978-0995766976
Format Paperback
Page Count 340
CDR Activity Numbers
  • 11.75 CE Online Test Only: 182151
  • 11.75 CE Book & Online Test: 182151

Course Objectives

RDN Level 1 & 2 CPE

CPE Type: 740 Online/Web-based Course

CHES Competencies - 4 hours

1.3.3 Identify the social, cultural, economic, political, and environmental factors that impact the health and health literacy of the priority populations

4.1.8 Adopt or modify existing instruments for collecting data

MCHES Competencies - 7.75 hours

1.4.1 Compare findings to norms, existing data and other information

4.2.3 Use a logic model and/or theory for research

4.2.8 Adopt, adapt and/or develop instruments for collecting data

7.2.3 Assess Training Needs

Upon successful completion, the users will be able to:

  1. Name and describe the four elements of empathy.
  2. Explain three ways the affective state of an organization’s leadership influence the mood, emotional health, and ultimate care of patients and clients.
  3. Describe two strategies for working with a person with difficult behaviors.
  4. Identify the three factors that patients identify as the
    most important in their health professionals.
  5. Discuss three changes to patient care, service users, or colleagues that research shows decreases with reduced perception of adequate time by health professionals.
  6. Describe three benefits that can occur with helping others.
  7. Describe three benefits associated with developing
    compassion teams.
  8. Explain what the core priority for the best performing healthcare organizations is according to research, and identify which level of the organization leaders should promote it.
  9. Define and contrast the following terms as they apply to compassionate leadership and teams: equity, equality inclusion, process, drawing out positions, helping, personalized power, and tragedy of the commons.
  10. Define and describe self-compassion.

Recommended For...

Certified Health Education Specialist (CHES)

Why We Chose This Book

Changes to leadership is being accepted in business can be more effective in facilitating change in work environment for employees and colleagues. For
practitioners who use these concepts, it may be a familiar transition in thinking.

About the Author

Michael West CBE is a Senior Visiting Fellow at The King’s Fund, London, Professor of Organisational Psychology at Lancaster University, Visiting Professor at University College, Dublin, and Emeritus Professor at Aston University, where he was formerly Executive Dean of Aston Business School.

He graduated from the University of Wales in 1973 and was awarded a PhD in 1977 for research on the psychology of meditation. He has authored, edited and co-edited 20 books and has published more than 200
articles in scientific and practitioner publications on teamwork, innovation, leadership, and culture, particularly in healthcare. He is a Fellow of many
professional associations including the British Psychological Society, the American Psychological Association, the Academy of Social Sciences, the International Association of Applied Psychologists, and he is an Honorary Fellow of the Royal College of Physicians and Surgeons of Glasgow.