The Manager’s Handbook (CHES)

The Manager’s Handbook (CHES)

Five Simple Steps to Build a Team, Stay Focused, Make Better Decisions, and Crush Your Competition

This course is only for CHES practitioners.

Why are some leaders so much better than others at getting things done—and how can you be one of them? Learn how to hire the right people, inspire, lead, inspire loyalty, performance feedback, meet goals, and if necessary, let people go gracefully, quickly, and with compassion.

David Dodson is on the faculty of Stanford University’s Graduate School of Business where he teaches one of the most sought-after courses at Stanford. In 2023, The Economist listed his course as one of the three “hottest” courses at Stanford. He recently received the MSx Teaching Excellence Award and is a six-time speaker in the graduation Last Lecture series. He also holds an economics and business degree from Stanford University.

In The Manager's Handbook, serial entrepreneur, and investor in over 150 companies, David Dodson, delivers an insightful work that describes, in highly practical detail, five skills every great manager needs to know if they want to get things done.


The best book I’ve ever read on why some people are more effective at getting things done than others. – Linda Henry, CEO, The Boston Globe

Simply the desire to do things is not enough. The Manager’s Handbook helps reveal the importance of joining the right strategy with excellent execution. – Michael Porter, Professor, Harvard Business School

16.75-Hour Program I.D. #114228_TMH   CHES 3 Hours / MCHES 13.75 Hours

David Dodson, PhD
Course Expiration Date: Mar-27-2027
Course Performance Indicators: 1.1.2, 2.4.3, 3.1.4, 14.1.1
Product Name

Book Only (2820)

Regular price $26.00 $26.00

16.75 CE Online Test Only (2821CHES)

Regular price $134.00

16.75 CE Book & Online Test (2822CHES)

Regular price $155.00

Book Details

Author David Dodson, PhD
Year Published 2023
Edition 1st
Publisher John Wiley
ISBN 978-1394174072
Format Hardback
Page Count 288
CDR Activity Numbers
  • 16.75 CE Online Test Only: 182149
  • 16.75 CE Book & Online Test: 182149

Course Objectives

RDN Levels: 1, 2 & 3 CPE

CPE Type: 740 Online/Web-based

CHES Competencies - 3 Hours

2.3.4 Adopt, adapt and/or develop tailored interventions for priority populations to achieve desired outcomes

4.1.8 Adopt or modify existing instruments for collecting data

MCHES Competencies - 13.75  MCHES Hours

2.3.3 Assess the effectiveness and alignment of existing interventions to desired outcomes.

3.1.4 Establish training protocol

4.2.8 Adopt, adapt and/or develop instruments for collecting data

7.3.2 Facilitate positive organizational culture and climate

7.3.3 Develop job descriptions to meet staffing needs

Upon completion of this course, users will be able to:

  1. Describe the five must-have skills for a person who wants to get things done.
  2. Discuss three strategies that better ensure you hire the right person for the job.
  3. Describe three strategies for assessing resumes and honing the number of job applicants for a new opening.
  4. Define and contrast the following biases: confirmation bias, observer-expectancy effect, and attributes versus experience.
  5. Explain three strategies a company can use to onboard a new manager without letting them flounder from being micromanaged or left totally
    on their own.
  6. Describe coaching and two ways to identify if someone needs it due to underperforming.
  7. Describe three best-practices on letting an employee go and the value of consideration.
  8. Describe the three C’s of an exit interview and why they are important.
  9. Discuss four best-practices of time management and getting tasks done.
  10. Name and describe the seven steps of a great meeting.
  11. Describe three best-practices of delegation.
  12. Define and discuss key performance indicators (KPIs) and give three ways it is used to improve business performance.
  13. Explain the importance of quality to a company’s
  14. Identify the most effective way to drive profit using the Ansoff matrix.
  15. Discuss two effects of poor customer service.

Recommended For...

Certified Health Education Specialist (CHES)

Why We Chose This Book

To compete for better positions in the healthcare industry or to participate more fully in leading a practitioner’s team at work, practitioners need better and more up-to-date management skills.

About the Author

David Dodson is on Stanford University’s Graduate School of Business faculty, where he guides students in tactical execution. He teaches one of the most
sought-after courses at Stanford.