We automatically collect and store through our website traffic logs: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our site.

We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more useful. None of this information collected is personally identifiable information. We do not use it to track or record information about individuals.

When you purchase from Helm Publishing, we collect personally identifying information, such as your name, street address, email address, phone number, and any other information you provide to us only as needed for the fulfillment of orders of products from Helm Publishing's website or for taking the online tests and receiving a certificate.

Credit card information entered in the checkout process is in a secure area using secure socket layer (SSL) encryption to protect the information. We do not save this information. After your credit card transaction is authorized, Helm Publishing's website does not store the credit card information and only the approval is saved. If you make an additional purchase, you will be asked to enter your credit card information again. This information is not used for any other purposes.